Infrared Heating Pad Reviews

I love it, keeps my feet warm and healthy! Thank you

The cotton cover is soft and regulates heat really well.

Helps calm my anxiety and promotes relaxation.

The craftsmanship is impressive. The gemstones look beautiful and the mat feels durable.

I feel balanced and centered every session.

I had ordered one of the full body mats and loved it so much I also ordered the belt. This feels much more therapeutic for me than traditional heating pads. It's difficult to describe the difference.

Belt stays secure and heat feels great. Lower back doesn’t hurt as much after sitting with belt on

Used for massage therapy! Works like a dream.

I find this to be very useful with aches and discomforts. The straps are very stiff but I don’t really use them I just lean on it.
I have a different one, the same make different stones, which is just a flat pad and more useful.
A small flat pad with the gemstones on it would be more practical.

Resulta esta incidencia tengo que decir que funciona. Tuve un problema de espalda que no resolvía y me ayudó desde el primer momento que lo puse, con este cinturón y masajes estoy resolviendo el problema.
Es cierto que no se apaga como las mantas eléctricas, pero puedes poner un programador de rueda y solucionado. No me parece demasiado inconveniente casi prefiero que no se apague. No lo uso para dormir ni mucho menos.

I can't speak to the positive reviews, but if you want a REAL one, then please pay attention. This is what I wrote to Acadahealth (whom has yet to resolve the issue, more on that later).

"I've used the utk far infrared heating pads for years, but they never last with daily use, so I was looking for something different, something better & something even hotter.

I've had my eye on this one for a long time and finally pulled the trigger. I was super excited to get it, but I'm incredibly disappointed.

1. The UTK far infrared heating pads are heavy. The first thing I noticed when I got the box from Acada was how light it was. That was immediately disconcerting. I don't know if that's good or bad, but I do question the quality control. Stones are heavy, this isn't. It's advertised at 6lbs (5.95lbs to be exact) it's not! I weighed myself today and I'm 172.8lbs. Then I held the heating pad (with cord & wearing the same thing) and I was 177.4. That means your heating pad is 4.6lbs and your website is once again misleading.

2. It's not getting hot enough - 70c = 158F. I always used my far infrared heating pads at 145/146f daily. This (AT 70 (and yes, that's after being on and trying it out for 40 minutes feels like 135 -to upper 130's MAX!) I'm used to what 145F feels like, my preferred heat setting on the utk versions, and this is definitely not that! It's not even close. Again... misleading. (Are you sensing a theme here?)

3. The cord is too short. It barely reaches the edge of my bed and that's with the remote dangling in mid air. I can't use it anywhere else on the bed or on the couch without needing and extension cord.

4. My remote is not the one I see on the website page I ordered from, and it's not the one in the owners manual. The one in the owners manual also isn't the one that's on the website page where I purchased this from. ??? Did I get some ancient version dusted off from your warehouse shelves???

5. And why is it in centigrade and not F with no ability to switch to what I'm more familiar with? I understand your company is in England, but the website shows F. It's all over the website page, but that's not what I got.

6. This is not what I was expecting, far from it, and it's certainly not what I paid for. Your website page for this heating pad is FULL of misinformation and flat out lies!

I feel like I was deceived and ripped off. This doesn't work for me, it's not what I want and it's definitely NOT what I ordered.

I just had cancer surgery. This couldn't get here fast enough! This wasn't some impulse buy; it was needed, and now when I send this back to you, I'll have nothing. I'm very, very disappointed and angry about this. I was really hoping you'd be better than your competition, apparently not.

I expect you to fully resolve this issue. If the product you claim to have doesn't exist, then take this cheap knock off version back, and refund me without delay."

That's what I wrote. Word for word.

I've used far infrared heating pads for 8-9 years now. I've mostly used Jade tourmaline ones, maybe these are fake stones? Idk, but if you used other versions, you won't be giving 5 star reviews to this crap.

They responded via email (because they refuse to provide a phone number (that should say something about customer service right there)).

They asked me to basically repeat all my complaints and add pics of the product and the box it came in. I did this a week ago as instructed and no response.

They also told me to send it back. No problem! I have no use for this junk. HOWEVER... they expected me to pay for shipping, despite their FAQ page stating that if you receive a defective and/or wrong product, they will provide shipping. They have NOT provided that or even responded to me yet. If that is no longer on their fact page, then they changed it because of my complaint.

For reference: Purchase date was April 28, 2026. Today is May 13, 2026.

If / when they do send me a prepaid shipping label, I'll very gladly send this cheap garbage back to them.

In the meantime, I'm formally complaining to my bank regarding the charges I paid and Acadahealth's refusal to address the situation. If they don't resolve this issue in the next couple of days, I'll be filing reports on the BBB and with the "Ripoff Report". One way or another, I'll get my money back! I won't stop until I do!

This is not something anyone should be dealing with post cancer surgery!!!!!!!!!

Buyer beware!!!

P.S. They delete your conversations after 7 days (which is weird) so be sure to save them as I did if you have a complaint.

We just live our heating pad!

super

This is my 2nd purchase in 3 years. Excellent product... great for pain relief!

This heating pad is amazing, only wish I had found this sooner. I use it daily and it's so far my favorite purchase this year. Can't recommend this enough, if you are looking for the best heating pad, you found it, get it now and enjoy the relief this brings in literal seconds

The combination of the benefits of the healing stones with that of far infra red technology is extraordinary.

I have medical conditions that cause a tremendous amount of muscle tension and pain. This style of heat goes way beyond the traditional heating pad I am used to. It literally melts me into goo. I sleep on this pad. I was concerned it would be uncomfortable to sleep on but despite being firm, it is not uncomfortable for me at all. It is absolutely wonderful for stargazing too. I use an appropriate extension cord and drag it outside with me and stay warm while enjoying the starry nights.

Excellent product !

This pad is great for boosting overall wellness. The combination of heat and gemstones promotes healing and relaxation.

I use this pad after yoga, and it helps my body relax deeply. The heat works perfectly to soothe tight muscles and improve flexibility.

Great heat, especially if you wrap something lie a thin nylon barber robe around it to capture the heat. Gemstone heat is the best way to heal your body.

I literally melt while using this. I use it every evening to relax and this puts me to sleep immediately. Worth every penny and then some.

The use of stones and heat was brought to my attention and I was in need for a new heating pad and I find this one to be better than the standard electric heating pad. I tend to not need as high of heat with this pad and the fact that I can wrap it around my body when moving around is great!

Great heat, especially if you wrap something lie a thin nylon barber robe around it to capture the heat. Gemstone heat is the best way to heal your body.

I literally melt while using this. I use it every evening to relax and this puts me to sleep immediately. Worth every penny and then some.

The use of stones and heat was brought to my attention and I was in need for a new heating pad and I find this one to be better than the standard electric heating pad. I tend to not need as high of heat with this pad and the fact that I can wrap it around my body when moving around is great!

Great heat, especially if you wrap something lie a thin nylon barber robe around it to capture the heat. Gemstone heat is the best way to heal your body.

I literally melt while using this. I use it every evening to relax and this puts me to sleep immediately. Worth every penny and then some.

The use of stones and heat was brought to my attention and I was in need for a new heating pad and I find this one to be better than the standard electric heating pad. I tend to not need as high of heat with this pad and the fact that I can wrap it around my body when moving around is great!